Here at The Together Plan, we aim to provide the best experience for all involved. These terms of use (“Terms of Use”) set out the terms and conditions on which you make use of our website ( Please read these Terms of Use carefully before accessing or using our website.

  1. (the “Site”) is a website operated by The Together Plan Ltd (“The Together Plan”, “we”, “our” or “us”). We are a UK registered charity (Charity No. 1154167) and a company limited by guarantee registered in England and Wales (Company No. 08399795) with our registered office address at 843 Finchley Road, London, United Kingdom NW11 8NA.
  2. To contact us, please email: [email protected]. Alternatively, you can contact us by writing to The Studio, 60 Glencoe Road Bushey, Herts WD23 3DS or by phone at +44 (0) 20 3375 0656.
  1. By accessing or using any part of the Site and/or submitting any information via the Site, you engage in our “Website Service” and thereby agree to these Terms of Use. If you do not agree to these Terms of Use, you must not use our Site.
  2. These Terms of Use apply to all users of the Site, including, without limitation, users who are browsers, users of our archive search services (“Archive Service”), volunteers, partners, and/or any contributors of content.
  3. By using the Site and agreeing to these Terms of Use, you represent that you are at least the age of majority in your country, state or province of residence and you have given us your consent to allow any of your minor dependents to use this Site.
  4. The hosting provider for our Site is Cloud Genius Ltd. They provide us with the online platform that allows us to provide our Website Service to you. We also receive physical hardware and software from The Hosting Heroes Ltd in order to provide our Website Service to you. We shall not be responsible for any acts or omissions of Cloud Genius Ltd or The Hosting Heroes Ltd.
  5. We may use third party payment service providers to process payments from you when you make donations, purchase our Archive Services, or make any other payments via the Site. Please visit the website of the applicable payment service provider for further information about how they handle payments.
  1. These Terms of Use refer to our Privacy Policy, which also applies to your use of the Site. You acknowledge that by using the Site you have reviewed the Privacy Policy and that your personal data will be collected, stored and used by us in accordance with the Privacy Policy.
  2. If you purchase Archive Services from our Site, the Archive Services Terms and Conditions will additionally apply.
  1. We reserve the right to refuse access to our Website Service to anyone for any reason at any time.
  2. Please see the Archive Services Terms and Conditions for details of your rights, as applicable, in relation to the purchase of Archive Services from the Site.
  3. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Website Service, use of the Website Service, access to the Website Service, or any report generated from your use of the Website Service, or any contact on the Site through which the Website Service is provided, save as otherwise permitted under the Terms of Use or the Archive Services Terms and Conditions or with express written permission by us.
  4. The headings used in these Terms of Use are included for convenience only and will not limit or otherwise affect these Terms of Use.
  1. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Use by posting updates and changes via the Site. It is your responsibility to check our Site periodically for changes to the Terms of Use. You can review the most current version of the Terms of Use at any time at this page. Your continued use of, or access to, our Site or the Website Service following the posting of any changes to these Terms of Use constitutes acceptance of those changes.
  2. We may also update and change the Site from time to time for any reason. Any new features, services or tools which are added to the current Site shall be subject to the Terms of Use and any additional terms as notified from time to time. You agree that it is your responsibility to monitor changes to the Site.
  1. Our Site is available to you free of charge. We are unable to guarantee that the Site, or any content on it, will always be available or be uninterrupted. We reserve the right to suspend, restrict, or withdraw the availability of the whole or part of the Site for business and operational reasons.
  1. Although we make reasonable efforts to update the information on this Site, we are not responsible if information made available on this Site is not accurate, complete or current. The material on this Site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this Site is at your own risk.
  2. This Site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only.
  1. You agree to provide current, complete and accurate payment and other information for all payments made via the Site. You agree to promptly update your information, including your email address and credit or debit card numbers and expiration dates, so that we can complete your payment and contact you as needed.
  1. If you select, or you are given, a user identification code, password or any other piece of information as part of our security procedures, you must ensure that such information is kept confidential, and you must ensure that you do not disclose such information to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms of Use.
  2. You must ensure that all information (including your name and address) you upload to the Site is correct and accurate. You must check all information before submitting an enquiry form or making any payment.
  1. Certain content and services available via our Website Service may include materials from third parties, including the ability to book or register for events.
  2. Third-party links on this Site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant (expressly or implicitly) and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, or services of third parties.
  3. We are not liable for any harm or damages related to your use of services, resources, content, or any other transactions made in connection with any third-party websites. We have no control over personal data they may collect from you when you visit them, and so you should always review their privacy policies, terms and conditions and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
  1. We own, or are the licensee to, all rights, title and interests in and to the Site, including all rights under patent, copyright, trade secret or trademark law, and any and all other proprietary rights, including all applications, renewals, extensions and restorations thereof. You must not modify, adapt, translate or prepare any derivative works from, decompile, reverse-engineer, disassemble or otherwise attempt to derive source code from any part of the Site.
  2. You agree not to extract or otherwise use any of the content on the Site for commercial purposes without obtaining a licence to do so from us or our licensors.
  3. If you print off, copy or download any part of the Site in breach of these Terms of Use, your right to use the Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
  4. We respect the intellectual property rights of others. We ask our users to do the same. If intellectual property that you own or have rights to has been infringed, or used without your permission, on the Site, please contact us at [email protected] to report the concern.
  1. If you send us comments, creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “Comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any Comments that you forward to us. We are and shall be under no obligation to: (a) maintain any Comments in confidence; (b) pay compensation for any Comments; or (c) respond to any Comments.
  2. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Use.
  3. You agree that your Comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your Comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Website Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Comments. You are solely responsible for any Comments you make and their accuracy. We take no responsibility and assume no liability for any Comments posted by you or any third party.
  1. Your submission of personal information through the Site is governed by our Privacy Policy, which is available here:
  1. Occasionally there may be information on our Site that contains typographical errors, inaccuracies or omissions that may relate to our Archive Services, projects, news, partnerships, events, aid support and publications. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or archive enquiry if any information on the Site or on any related website is inaccurate at any time without prior notice (including after you have submitted an archive enquiry form).
  2. We undertake no obligation to update, amend or clarify information on the Site, including without limitation, pricing or quotation information, except as required by law. No specified update or refresh date applied on the Site, should be taken to indicate that all information in the Site has been modified or updated.
  1. In addition to other prohibitions as set forth in the Terms of Use, you are prohibited from using the Site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Site or of any related website, other websites, or the internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Website Service or any related website, other websites, or the internet. We reserve the right to terminate your use of the Site or any of our services for violating any of the prohibited uses.
  1. Uploaded material must not: (a) be defamatory of any person or organisation; (b) contain material which is obscene, discriminatory, offensive, hateful, threatening or inflammatory; (c) infringe any copyright, database right or trademark of any other person; (d) be likely to deceive any person; (e) promote any illegal activity; (f) be likely to harass, upset, embarrass, alarm or annoy any other person; or (g) be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
  2. Any content you upload to the Site will be deemed non-confidential and non-proprietary. We have the right to use, copy, distribute and disclose to third parties any such content or material for any purpose.
  3. We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our Site constitutes a violation of their intellectual property rights, or of their right to privacy.
  4. We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by users on the Site. We have the right to remove any posting a user makes on the Site. The views expressed by other users on the Site do not represent our views or values.
  5. You are solely responsible for securing and backing up your content.
  1. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
  2. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
  3. You must not establish a link to our Site via any website that is not owned by you.
  4. We reserve the right to withdraw linking permission without notice.
  5. The website in which you are linking must not be for any prohibited use or contain any prohibited content.
  1. We do not guarantee, represent or warrant that your use of the Site will be uninterrupted, timely, secure or error-free. You are responsible for configuring your information technology, computer programmes and platform to ensure your access to the Site is secure. You should use your own virus and computer protection software.
  2. We do not warrant that the results that may be obtained from the use of the Site will always be accurate or reliable.
  3. We may remove the Site for indefinite periods of time or cancel the Site at any time, without notice to you.
  4. We try to ensure the comfort, ease and accessibility for all users. However, we cannot guarantee the Site being secure and being available during a particular time or specific location. We are also unable to guarantee that any defects or errors can be corrected or are free from viruses or other dangerous materials. Use of the Site is at your own risk. The above does not apply to all jurisdictions e.g., jurisdictions which do not allow limitations on implied warranties.
  1. To the fullest extent permissible by law, we shall not be liable to you in any way for your use of the Site. Specifically, The Together Plan does not accept liability for any loss in profits, revenue, consequential, incidental, indirect, special or punitive damages caused in connection with the use of the Site. This does not apply to jurisdictions that do not allow exclusions or limitations on such damages.
  2. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees or agents, and for fraud or fraudulent misrepresentation.
  3. Different limitations and exclusions of liability may apply to liability arising as a result of the supply of services to you. These will be set out under separate terms and conditions, such as the Archive Services Terms and Conditions.
  1. We encourage users to resolve any disputes harmoniously among themselves. We hope it never happens, but if you are in a dispute with another user, we encourage you to contact them.
  2. If you are unable to resolve the dispute, feel free to contact us and we will aim to resolve it. Please note that we will not make any claims regarding legal issues. There is also no obligation on us to resolve disputes. By using the Website Service, you release us from any claims, demands, and damages arising out of disputes with other users or parties.
  3. You expressly agree that your use of, or inability to use, the Website Service is at your sole risk. The Website Service and your use of the Site are (except as expressly stated otherwise) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, satisfactory quality, fitness for a particular purpose, durability, title, and non-infringement.
  1. In the event that any provision of these Terms of Use is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Use. Such determination shall not affect the validity and enforceability of any other remaining provisions.
  1. You can make a donation on our Site (a “Donation”) to support our aims and objectives, projects and aid programmes, as may be updated from time to time, including, without limitation, the Belarus Jewish Heritage Route, Brest Headstones Campaign, Youth for Youth, Ukrainian Refugee Community Support, and Bielski Family Camp Memorial. We do not charge any fee to persons who make Donations, save for fees applicable to donation transactions such as those charged by payment service providers and your card issuers.
  2. When you make a Donation, no goods or services will be exchanged as a consequence of this Donation.
  3. When a Donation is made, the transaction is final and not disputable unless unauthorised use of your payment card is proven. If you become aware of fraudulent use of your card, or it is lost or stolen, you must notify your card provider in accordance with its reporting rules.
  4. If you have a query relating to your Donation, please contact us by email at: [email protected].
  5. Donations will only be refunded if the refund complies with the Charity Act 2011 and is at the discretion of The Together Plan. Please contact us within twenty-eight (28) days of making your donation if you would like to claim a refund.
  6. If your payment is in relation to attending an event, administration fee, or payment for anything else other than a gift or donation, this payment will only be used to pay for that applicable service.
  1. You acknowledge that these Terms of Use and any terms and conditions associated with any use of, or purchase via, the Site, and/or any archive services enquiry made by you via the Site, do not create or imply any partnership, joint venture or trust relationship between us, you and/or any third party.
  1. Any failure by us to exercise or enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision.
  1. These Terms of Use and any policies or operating rules posted by us on this Site or in respect to the Website Service constitute the entire agreement and understanding between you and us and govern your use of the Website Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Use).
  1. These Terms of Use, and any separate agreements whereby we provide you services, shall be governed by and construed in accordance with English law. Any dispute arising from, or related to, these Terms of Use, shall be subject to the exclusive jurisdiction of the courts of England and Wales.
  1. Questions about the Terms of Use, and general comments about the Site, should be sent to us at [email protected].