like the sound of this role?
If you are interested in this role, please submit an application!
role description
The Together Plan is a small, passionate charity with a big mission: to create sustainable solutions for collaboration and community growth through the promotion of Eastern Europe’s Jewish cultural heritage.
Our current research focuses on Jewish Belarus. We are building a living heritage archive of Belarusian Jewish memory, history, and story – past and present – working across the UK and Belarus.
A key part of this work is our successful Archive Search Service, which helps people from around the world trace their family histories through records held in Belarusian archives. Individuals commission The Together Plan to carry out bespoke archival research, undertaken by our experienced archivists in Belarus, who search for historical family documents and records.
We have a friendly, dedicated and connected international team of volunteer caseworkers and we are currently looking to recruit a new member to this wonderful team.
Caseworkers manage individual enquiries, acting as the main point of contact between those searching for their family history and our research team in Belarus. They guide enquiries from initial contact through to completion, helping ensure a clear, supportive, and well-organised experience for each client.
This service is small but growing quickly. Volunteers with an interest in the charity’s work, Jewish history, genealogy, or cultural heritage will find this role especially rewarding.
The Archive Search Service also supports our wider research, including the development of a Jewish Cultural Heritage Trail in Belarus, and forms part of our broader commitment to understanding historic Jewish communities while helping to support communities in Belarus today.
your responsibilities
- Acting as the liaison between clients and the archive team in Belarus
- Communicating with clients and updating them on the status of their archive search
- Checking in with clients and keeping up to date with all ongoing archive enquiries
- Checking and sending a final archive report for the client at the end of their search
- Helping to form a relationship between The Together Plan and the client
- Willing to take on 10 cases at any one time
required skills / experience
- Computer literate
- Methodical
- Organised
- Good attention to detail
- Proactive
- Good time management
- Communication and teamwork
- Excellent written and spoken English
- Quick learner
- Database experience is preferred but not required. Training will be provided
your training
We welcome all new volunteers with an informal onboarding session to help get you set up on our IT system and direct you to all the necessary resources. This session also includes learning all about our charity and how your role makes a difference. We will also introduce you to the organisational layout of The Together Plan.
We also ensure you have a named supervisor and work hard to ensure that we are a strong team to support you in your role. This is facilitated through regular (optional) whole-team catch-ups and 1-to-1 check-ins with our HR coordinator to ensure that we are supporting you as best we can.
We will also provide you with additional training sessions to introduce you to the Archive Search Service and take you through all of our procedures and relevant systems (e.g. the behind-the-scenes view of the service).
benefits of volunteering for us
The Together Plan is a small, rapidly growing charity, almost entirely run by volunteers, with a big mission! As a result of this, we highly value every volunteer we have and their individual contribution to enabling our work.
As a volunteer at The Together Plan you will be exposed to a huge range of groundbreaking new developments in the world of Jewish cultural heritage. You will play a part in shaping brand-new Holocaust education resources and will have the opportunity to further develop your role within The Together Plan to align with your passions as you learn more about the work that we do.
Finally, The Together Plan is more than just a charity, we are a close-knit family of volunteers around the world, celebrating each other’s achievements and supporting each other through hard times. We often share skills, learn from each other and contribute together to develop ourselves professionally and personally. We hope you will join our family.
role length
- 6+ months
weekly time commitment
- Approximately 2 hours, 3 times per week (6 hours total), with occasional email use outside these hours.
- This role can be performed outside of regular office hours.
like the sound of this role?
If you are interested in this role, please submit an application!